1. Introduction
Welcome to FinanceIQ. This Privacy Policy explains how FinanceIQ ("we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application and services (the "Service"). Your privacy is our top priority, and we are committed to protecting your data with bank-level security standards.
2. Information We Collect
We collect the following types of information to provide and improve our Service:
- ●Personal Information: When you register for an account, we collect your name and email address.
- ●Financial Information: Through secure third-party integrations, we access financial data in a read-only format. This includes account balances, transaction history, and investment holdings. We never store your bank login credentials on our servers.
- ●Usage Data: We automatically collect information about how you interact with our Service, such as feature usage, session duration, and device information (OS, model) to help us improve your experience.
3. How We Use Your Information
We use your information for the following purposes:
- ●To provide, maintain, and personalize the Service, including calculating your net worth and providing financial insights.
- ●To power our AI Financial Assistant to answer your questions about your finances.
- ●To communicate with you about your account, updates, and support inquiries.
- ●To monitor and analyze usage to improve the security, functionality, and performance of our app.
4. Data Sharing and Disclosure
We do not sell your personal or financial data to third parties. We only share your information in the following limited circumstances:
- ●With trusted third-party service providers (like Plaid) who help us operate our Service, under strict confidentiality agreements.
- ●If required by law, such as to comply with a subpoena or other legal process.
- ●To protect our rights, privacy, safety, or property, and/or that of our users or the public.
5. Data Security
Security is at the core of FinanceIQ. We implement industry-leading measures to protect your data:
- ●Encryption: Your data is encrypted both in transit and at rest.
- ●Read-Only Access: Our connections to your financial institutions are strictly read-only. We cannot move funds or make any changes to your accounts.
- ●Secure Authentication: We offer multi-factor authentication and biometric login options to secure your account.
6. Third-Party Services
We use trusted third-party services like Plaid to securely connect your financial accounts. When you use these services, you are also subject to their terms and privacy policies. We do not control and are not responsible for the privacy practices of these third parties.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can manage your connected accounts within the app's settings. To request account deletion, please contact our support team.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through an in-app notification. Your continued use of the Service after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:support@financeiq.app